Privacy Policy

Last Updated: 20th March 2026

At MPlusSkinPro, operated by CTG4U M PLUS SKINPRO SDN. BHD. , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our website or making purchases.

1. Information We Collect

We may collect and store the following types of personal information:

  • Direct Information: Name, email, phone number, billing/shipping address, and payment details.
  • Transaction Data: Details related to your orders, purchase history, and communications with us.
  • Technical Data: IP address, browser type, device information, and browsing behavior via cookies or analytics tools.

2. How We Use Your Information

Your personal data is processed in accordance with the Personal Data Protection Act (PDPA) 2010 for the following purposes:

  • To process, fulfill, and deliver your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website’s performance and user experience.
  • To send order updates or marketing communications (only if you have explicitly opted in).
  • To comply with legal obligations and prevent fraudulent activities.

Note: We will never sell, rent, or trade your personal data to third parties for their marketing purposes.

3. Sharing of Information

We share your information only when necessary:

  • Third-Party Service Providers: Payment gateways, courier services (e.g., NinjaVan, DHL), and IT support.
  • Legal Requirements: When required by Malaysian law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets involving CTG4U M PLUS SKINPRO SDN. BHD.

4. Data Security

We implement industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights (PDPA 2010)

As a user in Malaysia, you have the following rights regarding your data:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request that we update or correct inaccurate information.
  3. Withdrawal of Consent: You may opt out of marketing or limit data processing at any time.
  4. Erasure: Request the deletion of your data under certain conditions.

6. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be effective immediately upon posting to this page.

7. Contact Us

If you have questions regarding this policy or wish to exercise your data rights, please reach out to our Data Protection Officer:

CTG4U M PLUS SKINPRO SDN. BHD.

📧 Email: mplusskinpro@gmail.com

📞 WhatsApp: 010-3374819

🏢 SSM Registration Number: 202501012928（1614342-V)

📍 Address: 73, 1st Floor, Jln Perniagaan Gemilang 1, Pusat Perniagaan Gemilang, 14000 Bukit Mertajam, Pulau Pinang